Reservations - Terms and Conditions
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By making a reservation with Dreams Villas of Orlando, Inc. you agree to all terms and conditions set forth on this page and within the Renters Agreement. All persons occupying any unit booked through Dreams Villas of Orlando, Inc. shall be held responsible to following all terms and conditions and shall be held responsible and liable both separately and jointly.

Information Privacy: Dreams Villas or Orlando, Inc. will not sell, give or distribute your personal information to any third party without your expressed permission unless ordered to do so by government or law enforcement agencies.

Reservations: All reservations are made through our secure, online systems. Reservations via phone are not available at this time. Upon booking you will be provided with a unique reservation/confirmation number which should be used in all correspondence with us in regards to your rental.

Payments: All payments are in US funds/dollars. Room deposit and security deposit must be made via a valid credit card. All credit card payments are applied to your booking upon receipt and credited to your reservation balance upon verification from the credit card company. Balance and interim payments can be made via credit card, personal check or money order and will be credited to your reservation once the check clears our bank. Balance payments made via check must arrive in our offices no later that 10 business days prior to the balance due date. A $30 fee will be charged for each returned check (i.e. insufficient funds) and could result in the cancellation of your reservation if the returned check causes the balance not to be paid in full on time.

Room Deposit: A deposit equal to one night's room rate plus appropriate state, county and local taxes is required to book a reservation and reserve a Villa.

Security Deposit: A security deposit of $300 is due at the time of final payment. The security deposit will be held in a non-interest bearing account. It is the obligation of the Renter to surrender the Rental Property in good clean condition by the time specified, except for reasonable wear and tear. Renter shall pay for any damage to the Rental Property caused during his/her possession, or for any cleaning required by Renter’s failure to leave the Rental Property in a clean condition. The security deposit will be returned via credit to the Renter's credit card within 7 business days following Renter’s vacating the Rental Property, minus the costs to repair or replace any damage or loss to the Rental Property or the contents thereof, and any other charges and expenses for which Renter is responsible pursuant to the terms of this Agreement. The Owner may retain the deposit for violation of the Terms and Conditions of the Rental Agreement.

Balance: The balance of the reservation is due 60 days prior to arrival at the Unit and can be paid via credit card, money order or personal check. If balance is not received at 60 days prior to arrival the reservation will be considered null and void and any deposit monies received to date will be forfeited by the Renter.

Cancellation Policy: The Renter may cancel their booking at any time up to or during the rental period. In the event the Renter exercises their right to cancel, cancellation penalties will be levied as per the below schedule:

- 60 days or more prior to arrival - full refund of all deposit monies paid to date
- 60 days or less prior to arrival - Renter forfeits 100% of all deposit monies paid to date

Reservations made within 60 days of arrival will require full payment at time of booking and will not be eligible for any refunds if a cancellation occurs.

Rental Agreement: The Renter will be sent a Renter Agreement via email and/or a link on our website once a reservation has been made and the deposit has been processed. The Renter must complete the Rental Agreement and return it to Dreams Villas of Orlando, Inc. within 7 business days of booking or the reservation will cancel. The Rental Agreement may be faxed or sent via regular mail. Instructions for returning the Rental Agreement will be supplied at that time.

Check-In & Check-Out: Guests will not be granted access to units prior to check-in on the first day or after check-out on the last day of the reservation. Please understand that our Villas require extra time to prepare between guests.

- Check-in Time: 4:00PM Eastern Time
- Check-out Time: 10:00AM Eastern Time

Basis of Rental: Dreams Villas of Orlando, Inc. offers properties for short-term rental on a self-catering basis. Dreams Villas of Orlando, Inc. will provide a complimentary 'starter' kit of soaps, toilet paper, paper towels, dishwashing detergent, laundry detergent and other items deemed appropriate. Additional supplies may be purchased during your stay from local establishments. Guests are not required to replenish any of these items at check-out.

Maintenance and Housekeeping: Every effort is made to ensure your Villa is clean and all equipment and furnishings are in good working order. Prior to your arrival your Villa is professionally cleaned and inspected by a member of our staff. Missing items are replaced and any needed repairs are done at that time. We encourage you to inspect the unit upon your arrival and note any missing items or faulty equipment and report them right away. You will be provided with a check list as well as a toll free number for contacting us after your arrival. If we do not hear from you within 24 hours of your arrival we will assume the Villa meets with your approval and no replacements or repairs are necessary.

Guests: No other persons shall occupy the Rental Property at any time, except those registered on the Rental Agreement. At least two members of your party must be 21 years of age or older to rent one of our Villas. Occupancy of the Rental Property is limited to the maximum allowed by Florida Law and as indicated on the reservation made through this website. Absolutely no overnight visitors are allowed. Violation of occupancy limits can and will result in all occupants being removed from the Rental Property, and forfeiture of rent and security deposit.

Noise: Occupants shall not make or permit any excessive, disturbing or annoying noise in or on the grounds of the Rental Property by himself, his family, agents, servants or visitors, nor permit such persons to do anything that will interfere with the rights, comforts, or conveniences of neighbors or other persons in the surrounding area. No noise is permitted after 11:00 p.m.

Consumption of Alcohol: There shall be no consumption of alcoholic beverages in or on the grounds of the Rental Property by any minor less than twenty-one (21) years of age, and there shall be no congregation or drinking on the porches, steps, street or adjoining areas surrounding the Rental Property.

Smoking: All of our units are smoke free. No smoking is allowed in the Villas. Violation of this term will result in immediate eviction and forfeiture of all Rent and Renter’s security deposit.

Illegal Drugs: There shall be no use of any illegal drugs by any Renters, occupants or visitors in or on the grounds of the Rental Property. Violation of this term will result in immediate eviction and forfeiture of all Rent and Renter’s security deposit.

Pets: No pets of any sort are allowed in the Rental Property or on the premises at any time, including those belonging to visiting guests. Violation of this term will result in immediate eviction and forfeiture of all Rent and Renter’s security deposit.

Complaints: Any complaints to the Police Department concerning the behavior of the Renter, Renter’s family, other occupants, guests or visitors while occupying the Rental Property shall, at the Owner’s sole option, result in immediate termination of this Rental Agreement.

Right of Access: Owner or the Owner’s agent shall have the right but not the obligation to enter into the Rental Property and upon the premises, at all reasonable hours, to investigate disturbances, check occupancy, check for damage, to make such repairs, alterations or improvements thereto as Owner may deem appropriate, but the Owner agrees not to exercise this right in such a way as to unreasonably interfere with the quiet enjoyment of the Renter.

Recycling: The Renters are responsible for the separation of recyclable materials according to the mandated laws of the State of Florida. If the City or other official levies any fines to the property address during the rental period, the Renters shall be responsible for such fines and these will be deducted from the security deposit.

Trash: Trash bins are conveniently located around the property. It is the Renter’s responsibility to ensure that the trash is taken to the bin locations and deposited properly. We also ask that you leave no trash in the unit upon check-out.

Parking: Adequate parking is provided around the Villast. No parking is permitted on walkways, lawns or common areas.

Telephone Charges: A phone is provided in the unit. Local calls (within area code 407) are free. Long distance and International calls can ve made with a calling card at the Renter's expense.

Lock-Out Policy: In the event the Renter and/or other registered occupants are locked out of the premises, the Renter must contact Dreams Villas of Orlando, Inc. for a replacement key. Telephone numbers will be provided for assistance with lock-out. If a locksmith or a replacement key is required, Renter will be responsible for payment of the locksmith’s invoice and/or the cost of the replacement key.

Damage to Rental Property and Contents: The Renter and all registered occupants of the Rental Property shall be liable for all damages caused during their occupancy. Cost of repairs and/or replacement shall be deductible from the security deposit and additional costs shall include attorney's fees and costs, if incurred in the collection.

Renter’s Personal Property: The Renter will remove all personal property belonging to the Renter or other occupants at the end of the Rental Period. Any property that is left becomes the property of the Owner and may be thrown out. Any expenses incurred for removal of Renter’s property will be deducted from the security deposit.

Indemnification: Renter agrees to indemnify and save harmless the Unit Owner and Dreams Villas of Orlando, Inc. from any liabilities, damages, costs or expenses whatsoever arising from or related to any claim or litigation which may arise out of or in connection with Renter’s use and occupancy of the Rental Property including but not limited to any claim or liability for personal injury or damage or theft of property which is made, incurred or sustained by Renter. The term “Owner” as used in this Agreement shall include Owner’s heirs, successors in interest, assigns, employees, managers, and representatives where the context requires or permits. The terms “Renter,” “You,” and “Your” as used in this Agreement shall include Renter’s heirs, successors, assigns, guests, invitees, representatives and other persons on the Rental Property during Renter’s occupancy (without regard to whether such persons have authority under this Agreement to be upon the Rental Property), where the context requires or permits.

Homeowner's/Condo Association Rules and Regulations: Renter agrees to abide by all Rule and Regulations set forth by the Homeowner's/Condo Association where the unit resides. Please review all rules and regulations of the Homeowner's/Condo Association HERE before submitting a reservation and/or committing to a booking with Dreams Villas of Orlando, Inc.

Liability:
- The Unit Owner and/or Dreams Villas of Orlando, Inc. accepts no responsibility or liability for any loss or injury resulting in the use of our properties or the facilities of the development.
- Parents must, at all times, supervise children when using the pool facilities and the facilities of the development.
- The Unit Owner and/or Dreams Villas of Orlando, Inc. accepts no responsibility for any loss of personal items left in the property.
- The Unit Owner and/or Dreams Villas of Orlando, Inc. accepts no responsibility or liability for failure of equipment in the property.
- The Unit Owner and/or Dreams Villas of Orlando, Inc. accepts no responsibility or liability for any loss or damage or alteration, delay or changes arising from circumstances outside of our control, including but not limited to; war or threat of war, fire or adverse weather conditions, government actions, closure, congestion at airports, cancellation or changes of schedules of airlines and/or theft from the unit premises.

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